Technology's impact on society and national economies continues to intensify, in turn increasing the business responsibilities of technology service providers and what their customers expect from them. This deeper entrenchment in business has also made technology providers much more sensitive to factors beyond information technology. It's no longer sufficient for them to address client needs and provide quality products. Rather, they have to be aware of the broader economic, social and technological forces that have come to form a large bearing a significant impact on their business. Read more:

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